Contact Us

In addition to using iBranch online banking, visiting any of our branch locations, or submitting an online contact form, there are several ways to reach U of I Community Credit Union.


Member Service

For questions or member service, feel to give us a call. We’ll be happy to assist you!

Local: 217-278-7700

Toll Free: 877-678-4328


Service Center Hours

Monday-Friday: 7 AM – 7 PM

Saturday: 9 AM – 5 PM

Sunday: Closed

*If you call outside of these hours, please leave a voicemail and a representative will reach out to you at the earliest available time.


Mailing Address

Our mailing address is:

U of I Community Credit Union

2201 S First St

Champaign, IL 61820


Routing Number

UICCU’s routing number is 271176899.


Access Accounts By Phone

Manage your accounts 24 hours a day, 7 days a week just by making a phone call! Touch Tone Teller (iTalk) allows you to check account balances, transfer funds, review cleared checks, make check withdrawals and make loan payments by phone. When you dial the Touch Tone Teller (iTalk) line for the first time you will need your account number and social security number to access your account and create a Personal Identification Number (PIN).

To use Touch Tone Teller (iTalk), call 217-244-2131 or toll free 800-821-7574 and listen to the menu options.


Report A Lost or Stolen Card

Debit Card

To report lost or stolen cards: (866) 529-1551
If calling from outside U.S.: (727) 572-7723

VISA Credit Card

Customer Service: 866-264-1330 or 866-820-3916
To report lost or stolen cards: 800-449-7728
If calling from outside U.S.: 727-299-2449 (call collect)
My Illinois Rewards: 800-657-8125